Terms & Conditions

Welcome to Titanium IT. These Terms and Conditions ("Terms") govern your access to and use of the website titaniumit.com and any services, products, or platforms operated by Titanium IT ("we," "us," or "our"), including but not limited to LevelUp and GotFollowUp.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services

Titanium IT provides technology consulting, software development, AI solutions, cloud architecture, CRM implementation, business process automation, and related technology services. The specific scope, deliverables, and terms for any engagement will be defined in a separate statement of work, proposal, or service agreement between you and Titanium IT.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.
• Attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website.
• Use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.
• Introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material.

3. Intellectual Property

All content on this website — including text, graphics, logos, images, software, and design — is the property of Titanium IT or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this website without our prior written consent.

4. Products and Platforms

Access to and use of our products and platforms, including LevelUp (os.levelupby.design) and GotFollowUp (gotfollowup.com), may be subject to additional terms, subscription agreements, or end-user license agreements. In the event of a conflict between these Terms and any product-specific terms, the product-specific terms shall prevail for that product or platform.

5. SMS/Text Messaging Terms

By opting in to receive text messages from Titanium IT, you agree to the following:

• You consent to receive text messages from Titanium IT at the mobile phone number you provide. These messages may include appointment reminders, project updates, service notifications, and promotional messages.
• Message frequency may vary depending on the type and nature of communication.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us unless you opt in again.
• For help, reply HELP to any message or contact us at hello@titaniumit.com.
• Consent to receive text messages is not a condition of purchase of any goods or services.
• We do not charge for text messages, but standard message and data rates from your carrier may apply.

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

6. User Submissions

When you submit information through our contact forms, request forms, or other interactive features on the website, you represent that:

• The information you provide is accurate and complete.
• You have the right to provide such information.
• Your submission does not violate any applicable law, regulation, or third-party rights.

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TITANIUM IT DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TITANIUM IT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to, use of, or inability to access or use our website or services.
• Any conduct or content of any third party on the website.
• Any content obtained from the website.
• Unauthorized access, use, or alteration of your transmissions or content.

9. Indemnification

You agree to indemnify, defend, and hold harmless Titanium IT and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from your use of the website, your violation of these Terms, or your violation of any rights of a third party.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Titanium IT. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Titanium IT shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party content, goods, or services.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Titanium IT operates, without regard to conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of that jurisdiction.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent possible, and the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with Titanium IT, constitute the entire agreement between you and Titanium IT regarding the use of our website.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: hello@titaniumit.com
• Website: titaniumit.com